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OpenAI introduces new ‘Trusted Contact’ safeguard for cases of possible self-harm


OpenAI introduces new ‘Trusted Contact’ safeguard for cases of possible self-harm

May 19, 2026 at 5:43 AM

On Thursday OpenAI announced a new feature called Trusted Contact, designed to alert a trusted third party if mentions of self-harm are expressed within a conversation. The feature allows an adult ChatGPT user to designate another person as a trusted contact within their account, such as a friend or family member. In cases where a conversation may turn to self-harm, OpenAI will now encourage the user to reach out to that contact. It also sends an automated alert to the contact, encouraging them to check in with the user.

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