MTN Ghana has beefed up security to protect mobile money users from fraudulent activities and ensure customers have enhanced experience as the telecommunication company continues to invest in infrastructure expansion and improved services.
Some security measures being outlined by the company to protect its 14 million registered subscribers include re-introduction of 'allow cash out' menu, introduction of agent identification and code as well as increased public education.
It has also fortified its already robust IT system which allows technicians to deal swiftly reported cases of fraud mobile money irrespective of one's location.