Fidelity Bank Ghana, the largest privately-owned Ghanaian bank, has chalked an enviable milestone in its drive towards digitalizing its banking services. The Bank disclosed that over 80% of customer transactions recorded in 2020, took place via its various digital channels; an accomplishment which bears testament to the successful migration and conversion of the majority of the Bank’s customers onto digital platforms.
This came to light when the Bank held its Annual General Meeting (AGM) on Friday June 11, 2021 via a virtual platform. The meeting gave shareholders the opportunity to consider and adopt the report of the directors for the financial year ended 31st December 2020.
